Contact Us

Customer Service

Magical Santa Letters is committed to providing our visitors with the best customer service around. We have put together a detailed policies page to help answer any questions you might have. In the event your questions are not answered please feel free to contact one of Santa’s elves in one of the follow ways:

  1. For the fastest response, click the chat button.  Chat is available only during our open season, October through December.  If  you are unable to talk to a live elf for assistance, please leave a message and we will get back with you as soon as we can.
  2. Email us

Santa’s elves work around the clock during the holiday season.