How do I order more than one letter at a time?
You can click on the “Create a Letter” link as many times as you want. Each letter will be added to your shopping cart and is visible on the “Review Order” page.
Two or more letters going to the same household may not arrive at the same time. Be prepared to explain to the “forgotten” child that theirs is coming, and that Santa did not forget about them.
If I don't want this letter, how do I remove it?
Click “Review Order” and then locate this letter on that page (you may need to scroll down). Then click the “Remove” button under the picture of the letter package.
What should I say in my letter?
To make your letter from Santa truly magical, you should keep the following suggestions in mind as you customize the child’s letter:
If applicable, you should address or acknowledge a recent or profound change in a child’s life (new school, new sibling, new family, loss of family or friends, etc)
Maybe reflect on the child’s courage or things the child has had to endure. Let those attributes or qualities be your inspiration
Maybe reflect on any sacrifices the child has had to make. Children and adults both respond well when their sacrifices are recognized and validated
Let “Santa” be an extention or reflection of your own feelings. Reflect upon what you love about the child and maybe incorporate that in the letter. Maybe think of one or two things that make that child special and talk about it. Don’t forget how much you love your child. You don’t have to spend a lot of time on it if you aren’t comfortable writing, but you should mention it.
Give praise. Children love praise. They love when Santa notices accomplishments or things they have worked on. Maybe comment on things that are important to the child
Teens love praise, too. Many parents use a letter from Santa to tell their teen they love them, or to tell them things that may difficult to say in person. So keep that in mind
Parents or loved ones can use a letter from Santa to welcome newly married children to Santa’s delivery route
Sometimes its just easier to tell your child you love them by pretending you are Santa Claus
Write the letter from the 1st person perspective. Say “I’ll be watching.” or “I am really proud of you for ___” instead of “Santa knows _____”
Be encouraging and supportive; be positive, reinforcing, uplifting; avoid making Santa sound overpowering or super strict
Occasionally talk “to” the child in the letter, not just “at” the child. For example, “Don’t hit your brothers” (talking at) vs “Don’t hit your brothers, ok Jack” (talking to)
Children love to impress Santa, so when Santa recognizes their good behavior, or an accomplishment, praise them
If the child has recently visited with Santa, acknowledge the visit and maybe talk about it a little
Will you catch my mistakes in the letter?
We print what you submit, although we reserve the right to edit the letter.
So if you have misspelled words or poor grammar – it will probably get printed that way. If you misspell Santa Clause (note that Clause is misspelled), that will get printed. If you catch a misspelling or incorrect address and you already completed your purchase, you must contact us immediately at firstname.lastname@example.org so we can help you enter a correction.
DON'T USE ALL CAPS. EVER. Why?
Again, we print what you submit, so if you use ALL CAPS, ALL CAPS will be printed. Trust me, it looks ugly to see a beautiful letter and then these obnoxious ALL CAPS standing out on the page.
Help! My letter is too long when I click "Preview".
One or two extra lines is ok. We will down-size the font for your letter in 1 point increments until it fits on a single page. Any more than 2 point sizes (4 extra lines) and the printed letter gets difficult to read. Please try to fit your letter into the space provided in the preview window. The preview window link is found on the “Review Order” page (not this page).